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Warranty Claim & Inquiries
Ampergen is committed to satisfying our customers by providing them with high-value, defect-free products—every time, all the time. This commitment is backed by our product warranties, which are some of the best in the industry. All UltraLast products come with a limited warranty, which varies from product to product. Detailed information about the type and length of warranty each product has can be found on the original product packaging.
To make a warranty claim, please send the product, a letter explaining the problem, and your original purchase receipt, along with your name, return address, and a daytime telephone number where you can be reached in case we have questions. For rechargeable AA, AAA, C, D, or 9V batteries, please include $1.00 per battery for replacement.
Ampergen/UltraLast Batteries
Warranty Claims Department
2155 Paseo de las Americas #31
San Diego, CA 92154
To expedite the processing of your claim, it is important that you include all the information requested. All claims are normally processed within one to two weeks of receipt. Please feel free to contact us at warranty@ultralastbatteries.com if you have any additional questions.
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If it’s rechargeable, it’s recyclable!
Ampergen and its brands (UltraLast®, UltraLast Green™, Multiplier®, and Alexander Technologies®) are proud licensees of the Rechargeable Battery Recycling Corporation (RBRC®) Call2Recycle® program. Look for the EPA-approved RBRC recycling seals on all of our battery packages or labels, and recycle them at one of the thousands of collection sites across the US and Canada. To learn more about the program, or to find the collection site nearest you, visit www.call2recycle.org, or call toll free 877-2-RECYCLE.
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